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3 articles

Return Policy

You can return any item purchased on Stoneisland.com within 20 days of the delivery date. Here’s how: Fill out the Return Form. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unab...

Order Status

Order being prepared:The order has been confirmed and we have already sent a confirmation email with the Order Number. Order has shipped:As soon as the order is shipped from our warehouse, we will send you a confirmation email with the Tracking Number to ...

I want to return a gift. How does the refund work in this case?

If the order was paid with PayPal or a credit card, the amount will be refunded to the account from which the payment was made. For security reasons, we are not authorized to refund a different account.

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