BOOK AN APPOINTMENT

During a private appointment, a Client Advisor will be on hand to show you our new collections and help you select items that best suit you.

CONTACT US

How it works

step 01

BOOK YOUR APPOINTMENT

Choose a date and time at your preferred Stone Island store.

Step 02

MEET YOUR CLIENT ADVISOR

One of our Client Advisors will show you the latest collections and help you choose the items that best suit you.

VISIT US

Find your nearest Stone Island store to discover the latest collections.

Related Faqs

  • stoneisland.com offers you the possibility to buy online and pick up your order in store.

    At checkout, simply select the option "Pick up in store" and collect your order in one of the available locations.
    You will be notified by email when the items are ready for pickup.

    Your order should be collected within 15 days from the receipt of the notification email, otherwise it will be shipped back to our Distribution Centre.

    To collect the order, you or the registered gift receiver need to present:

    • A valid ID

    • The shipping confirmation email (printed or on a mobile device)

    If someone else is collecting the order for you, they need to bring:

    • Their own ID

    • A copy of the client's valid ID

    • The shipping confirmation email (printed or on a mobile device)

    • Letter of Authorization
  • Our store will help you to purchase items online that are not available in the store at the moment of your visit. Do not hesitate to ask for further information to our staff or contact our Client Service in order to discover more about this convenient service.
  • If you wish to book a direct appointment with one of our stores, refer to our store Locator to get in touch with them.

    Our Client Advisors will be glad to guide you through a personalized selection of items hand-picked for you.

    Once in the store, should the item of your choice not be available, our staff can also assist you with an online purchase.
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ONLINE AND IN-STORE SERVICES

Discover our selection of bespoke services to ensure a smooth, personalized shopping experience.

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order management

Track your purchases, request an exchange or return, and select your preferred delivery and payment methods.

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