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Stone Island

By Sportswear Company S.p.A

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There are 3 open positions

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Open positions
Area
RETAIL
Posted on
05/29/2019
Position
SENIOR SALES ASSOCIATE - STONE ISLAND STORE NEW YORK
Location
New York, USA
Description

Reports to: Store Manager and Assistant Store Manager
Mission:

  • Reflects the corporate image in terms of standing;
  • Ensures that the image of the Store is in line with corporate standards;
  • Guarantees excellent customer service and that the qualitative standards required by the brand are maintained;
  • Assists in ensuring that all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly;
  • Follows internal procedures;
  • Reports all the relevant information to the Store Manager;
  • Leads customers through sales processes by demonstrating product features and benefits and helping with the payment procedure;
  • Maintains the store’s visual merchandising standards by ensuring that all visual displays are properly installed and maintained;
  • Assists Store manager in ensuring that the Store is always clean and compliant with corporate procedures and protocols;
  • Supports replenishment activities to ensure constant stock availability and assists with floor set-up, visual presentation.

Main responsibilities:

  • Welcome, advise and sale to international and local customers;
  • Present the Stone Island world with all details of the collections;
  • Establish a personal advice in answering to the customer’s expectations and requests;
  • Ensures that the store’s Visual Merchandising comply with the Company’s policies;
  • Tide up the store and the stocks, reception of the collections;
  • Manage the post sales and customer service.
Requirements/Qualifications/Personal attributes
Desired Skills and Experience:
  • At least 3 to 5 years experience in fashion retail;
  • Good image and look coherent with the brand style.
  • Good knowledge of fashion and “feeling” about the product;
  • Good salesperson skills, helpfulness and dynamism;
  • Very good relationship with people and listening skills;
  • Very good relationship with people and listening skills;
  • Sense of service, team spirit and capability to work autonomously;
  • Trustworthiness, attendance and flexibility.
Area
RETAIL
Posted on
05/29/2019
Position
STORE MANAGER - STONE ISLAND STORE TORONTO
Location
Toronto, Canada
Description

Reports to: Retail Operations Manager
Responsibilities:
Sales

  • Ensures that the image of the Store is in line with corporate standards;
  • Guarantees excellent customer service and that the qualitative standards required by the brand are maintained;
  • Assists in ensuring that all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly;
  • Follows internal procedures;
  • Reports all the relevant information to the Store Manager;
  • Leads customers through sales processes by demonstrating product features and benefits and helping with the payment procedure;
  • Maintains the store’s visual merchandising standards by ensuring that all visual displays are properly installed and maintained;
  • Assists Store manager in ensuring that the Store is always clean and compliant with corporate procedures and protocols;
  • Supports replenishment activities to ensure constant stock availability and assists with floor set-up, visual presentation.

Management

  • Creates a team, whose activities will be coordinated in order to make sure that this team is always motivated and competent.
  • Ensures professional growth and training of the Staff, by constantly stimulating them to be up-to-date.
  • Achieves and authorizes planning, organizes and plans the activities providing available resources to manage the expected workload.
  • Keeps Staff informed at all times.
  • Takes all the necessary measures to guarantee the safety of the products and all valuable materials in the Store along with the stockroom.
  • Deals with administration and accounting responsibilities.
  • Ensures internal procedures are followed.
  • Reports all the relevant information to Retail Operations Manager and corporate supervisors.

 

Requirements/Qualifications/Personal attributes
Desired Skills and Experience:
  • Extensive (5 to 7 years) experience in fashion retail including management in a monobrand or multibrand boutique, preferably in a luxury retail environment.
  • Current knowledge of fashion trends and competition in the marketplace. Buying experience is a plus.
  • Ability to drive the business by both achieving personal sales goals and overall team goals.
  • Excellent interpersonal, communication, and team-building skills.
  • Strong social ties to the local community and PR skills.
  • High level of Visual Merchandising competences.
  • Strong brand ambassadorship in line with brand image.
  • Very trustworthy, flexible and autonomous.
Area
RETAIL
Posted on
05/29/2019
Position
ASSISTANT STORE MANAGER - STONE ISLAND STORE TORONTO
Location
Toronto, Canada
Description

Reports to: Store Manager and Retail Operations Manager
Responsibilities:
Sales

  • Develops business strategies to raise the clients book, increases store traffic and optimizes profitability.
  • Reflects the corporate image in terms of standing and ensures that the Staff is also aligned.
  • Ensures that the image of the Store is in line with corporate standards and that the Staff is aware of this standard.
  • Guarantees excellent customer service including welcome and following steps and supervises sales to ensure customer satisfaction and the maintenance of the quality standards required by the brand.
  • Assists in ensuring that all delicate situations regarding customer complaints and the overall sales process are handled accordingly.
  • Is informed about any local events in the city and organized by competitors and shares this information with Store Manager and corporate supervisors.

Management

  • Assists in creating a team, whose activities will be coordinated in order to make sure that this team is always motivated and competent.
  • Assists in ensuring professional growth and training of the Staff, by constantly stimulating them to be up-to-date.
  • Keeps Staff informed at all times.
  • Takes all the necessary measures to guarantee the safety of the products and all valuable materials in the Store along with the stockroom.
  • Assists in dealing with administration and accounting responsibilities.
  • Assists in ensuring internal procedures are followed.
  • Reports all the relevant information to Store Manager and Retail Operations Manager.
Requirements/Qualifications/Personal attributes
Desired Skills and Experience:
  • Good (3 to 5 years) experience in fashion retail, preferably in a luxury retail environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • Ability to drive the business by both achieving personal sales goals and overall team goals.
  • Experienced in Visual Merchandising.
  • Strong brand ambassadorship in line with brand image.
  • Very trustworthy, flexible and autonomous.
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